Product type is displaying twice in orders page and order confirmation email
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Hi
Product type is displaying twice , but it should display only once
In my account > orders > view order & in Order confirmation email.
https://imgur.com/a/HSgf9KI
https://imgur.com/a/Xv6XTQY
Please login and resolve it, please hide one
Hi kidsdial4,
Thanks for reaching to us.
The Email templates functionality is related to WooCommerce so our theme cannot influent it. Try to find some plugins for customizing such templates.
https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/
In the meantime, feel free to ask me any questions you may have.
Kind Regards
Okay , we ll check for order confirmation emal.
But issue is also exists in my account > Orders page also. please login to website and go to the url i mentioned in private content
Hi kidsdial4,
Unfortunately, customization is out of our basic support.
Thanks for understanding our limitations. Let me know if you have any questions.
Best Regards,
Hi
it is not about customization, actually it is a issue.
Hi kidsdial4,
Please note that WoodMart does not control it.
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Kind Regards