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Product variables not selectable

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  • #501170

    niek
    Participant

    Hello,

    On our website we have products which can’t be selected for purchase even though they are completely filled out in the backend with prices and everything. As you can see from the first screenshot, the price does not display as it should as can be seen on the second screenshot.

    Could you tell us what might be causing this issue?

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    #501338

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)