Product Variant Gives “something went wrong” trying to check out

[Creative Monks]

Hi Guys.

For some reason, after I have updated the template to newest version, iam stuck with a really weird issue.

Whenever I try to checkout with a product variant, I get the error, something went wrong, check your bank if it has been charged etc etc etc. But the checkout fails.

Simple products do work.
See link to product:
https://gamecardscentral.nl/product/energy-break-scarlet-violet-base-set-36-booster-packs/

• This topic was modified 1 day, 14 hours ago by Creative Monks.

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Hello,

Thank you so much for contacting our support center.

To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

Regards

Hi,

Sorry I forgot to mention that I tested it with the twenty theme.
than it just works fine.

another really important thing is, that iam using wood mart variant swatches to display the variant of products.

Whenever I change the product variant price to 1000 for example, than the checkout works on this variant.

oh wauw,

sorry ignore the last message, even that doesn’t work anymore.. dammm

iam stuck now with variant products…

Hello,

Can we test with the default WordPress theme on your website to see the difference and understand what is wrong with WoodMart in this situation?

Kind Regards

Yess off course, feel free to change it. thanks

OMG, i have found out what was wrong,

Whenever I use variant images. mollie API says image URL is invalid and doesn’t create payment.

Whenever I delete variant image.. the variants work just fine.

Now comes the question… why the hell does this happen? hmmm

You guys have any idea what might cause a faulty image url?

allright guys, thanks for all from past replies.

There is actually something that really isn’t working

on the product variation I selected that sold out variants should be grayed out with a cross on this specifiek product attributes.

on this product: https://gamecardscentral.nl/product/energy-break-scarlet-violet-base-set-36-booster-packs/
I bought the blue/water spot.

normally now the blue/water spot should be grayed out so customers will see that this is sold out, without having to click on the variant first.

This is problem 1.

Problem 2.
When I click on product variant, lets say Yellow first. on the product that I shared in the link above, the checkmark stays on yellow.

Whenever I select for example Purple.
the checkmark still stays on yellow..

I already marked off the caching for this product page, thinking it might be wp-rocket caching, but this didn’t solved both of the problems/

thanks and cheers

Hello,

Sorry, but we are now confused. Is it somehow related to the initial error on the checkout page or it is a new issue?

Please record a video so we can better understand what the problem is.

Kind Regards

hi,

the old problem, I have solved it. the solution of old problem was , just deleting the variant images and upload new ones.

This is a new product.
To see what I mean you can simply go to this product:
https://gamecardscentral.nl/product/energy-break-scarlet-violet-base-set-36-booster-packs/

if you press 1 of the variants, you will see a checkmark!

try to select a new variant , and you will see the checkmark stays stuck at the first selection
also, the water ( the blue water variant you see ) is sold out at the moment, but this one is not grayed out.

Could you please temporarily disable all plugins that are not related to our theme so we can check this problem?

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