Home Forums WoodMart support forum Product variation doesn’t get the “Featured label”

Product variation doesn’t get the “Featured label”

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • #556151

    mobilalonamad
    Participant

    Hi! I transformed the “featured” label intro “free shipping label”. Unfortunately, for the variable products, I don’t get the label shown.

    All “Pat colt 160×200 cm” are variable products and the label is not appearing. How can we solve this?

    I will attach a screenshot.

    Kind regards,
    Dan

    #556460

    Hung Pham
    Keymaster

    Hi mobilalonamad,

    Thanks for reaching to us. First of all, take my apologies for the delay in answering.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    • This reply was modified 2 weeks, 4 days ago by Hung Pham.
    #557375

    mobilalonamad
    Participant

    Hereby you have attached

    #557566

    Hung Pham
    Keymaster

    Hi mobilalonamad,

    Thanks for details.

    I checked random product, for e.g: https://lonamad.ro/produs/pat-colt-160×200-cm/?attribute_pa_culoare=cires

    I realized that term has not enabled Text Swatch https://prnt.sc/FpJwEaQ5jO__ and attribute has not enabled Show attribute label on products option https://prnt.sc/ROcKbaIH5K2M

    Regards,

    #557653

    mobilalonamad
    Participant

    Hi!

    It’s not about the color. I have the “featured” label configured as “Free shipping”. That is the one that is not shown on the products.

    #557856

    Hung Pham
    Keymaster

    Hi mobilalonamad,

    To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #557874

    mobilalonamad
    Participant

    Hi! I sent you.

    Attachments:
    You must be logged in to view attached files.
    #558042

    mobilalonamad
    Participant

    Hi! Are you working on the website or something?

    #558231

    Hung Pham
    Keymaster

    Hi mobilalonamad,

    Thanks for screenshots.

    If you are using Single variation feature, please disable Hide variations parent option to show Products labels.

    You can create a ticket here: https://woodmart.canny.io/feature-requests so our developers will consider such a feature.

    Regards,

    #558271

    mobilalonamad
    Participant

    Hi! It is disabled..

    Attachments:
    You must be logged in to view attached files.
    #558698

    Hung Pham
    Keymaster

    Hi mobilalonamad,

    According the screenshot, it already enabled, please turn it off and check again.

    Regards,

Viewing 11 posts - 1 through 11 (of 11 total)