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Product variations on product page doesn't do anything

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  • January 11, 2017 at 10:26 am #8739

    emaix
    Participant

    Hello.

    It seems that the product variations have a problem after the latest update. On the product page, when you click a variation, the selectors just grey out and do nothing, the variation isn’t selected, and image / prices isn’t displayed.

    We’re up-to-date with all plugins, theme’s etc…

    I don’t see any JS errors or AJAX calls that fail. But when I switch our theme to wordpress’s native theme all functionality works as expected.

    Thanks.

    January 11, 2017 at 11:27 am #8746

    Artem Temos
    Keymaster

    Hello,

    Thank you for your question.

    You are running a 2.5 version of our theme and need to update to the latest version 2.9.1 available on themeforest. To update the theme you need download the latest version on ThemeForest -> Downloads. Then just reupload new theme via Appearance -> Themes but install this plugin firstly https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
    Also, we suggest you make a backup of all your files before any update.

    Kind Regards
    XTemos Studio

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