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Product Varition Images issues

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  • #611683

    Hii xtemos team, am your using theme in our website https://tayburru.com/ we have very major issue. varition image uploading. please check video about issue i have explained about this

    #611684

    please check video about issue i have explained about this https://drive.google.com/file/d/1WdcapHESxUCAMBJj4vI1_9hGK6cyNj2X/view

    #611834

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards

    #611918

    Yes, I tried this method, but trust me, I’m a developer as well. I can see that it’s an issue with your theme functions. The images are showing as undefined.

    #611940

    i think you didn’t read and wath my video about this issue becouse your response is not proper

    #612043

    waiting for your response…………………………………! please help

    #612199

    waiting for your response ……………………………..

    #612306

    There has been no support or response from your team. It seems they don’t understand the urgency of the issue. Despite this theme being launched several years ago, a major bug remains unfixed. i rate 1 star on themeforest

    #612318

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    After reviewing the issue, we noticed that your Product Import Excel Sheet Access file is incorrect and differs slightly from the one generated by WooCommerce export. Specifically, in the columns images and wd_additional_variation_images_data of your file, the URLs for images are missing spaces between each URL (see example: https://monosnap.com/file/u3U2RiZKa7u1swymrpSNMpFmpfQOMd).

    In contrast, the WooCommerce-generated file includes spaces between URLs (see example: https://monosnap.com/file/3KddmIrZ05gbIKjP60MOHYDwsQGZGD).

    To resolve this, regenerate the file using the WooCommerce export tool or manually add spaces between each image URL. This should fix the issue.

    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)