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Product video on mobile redirects to youtube

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  • #368168

    agam-books
    Participant

    Hello,
    I have an issue with the product video.
    On desktop, it opens a video frame and works great, but on mobile, it redirects completely to youtube and takes the customer out of the website.
    That is not the expected behavior.
    Is it possible to open it inside the website as it is on desktop?

    Also, it will be great if you will support the short link “https://youtu.be/gWEa0JXfO4Y” – now it breaks the connection, only this “https://www.youtube.com/watch?v=gWEa0JXfO4Y” works.

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    #368170

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #368267

    agam-books
    Participant

    I can’t do it in production, so I provide you a development copy of the website about two weeks outdated but with the latest Woodmart version.

    #368268

    Artem Temos
    Keymaster

    Could you please temporarily disable all external plugins on your staging website? It must be a plugin conflict.

    #368439

    agam-books
    Participant

    Somehow without doing anything it started to work well in production.
    Very strange :-\
    Sorry for bothering you.

    #368485

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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