Product Video Only works in One Language

Dears,

The video in the product detail page only works in one language

see below link not working
https://omniastores.com/ar/product/%d8%a3%d9%85%d9%86%d9%8a%d8%a9-%d9%85%d8%ac%d9%85%d9%88%d8%b9%d8%a9-%d8%b4%d9%8a%d8%b1%d9%8a%d9%86-%d9%84%d9%84%d8%b9%d8%b1%d8%a7%d8%a6%d8%b3-%d9%83%d8%a7%d9%85%d9%84%d8%a9-%d8%a3%d9%84%d9%85%d8%a7/

this is the same product yet in english language :
https://omniastores.com/product/omnia-sherine-bridal-full-set-accessories-in-high-quality-simulated-diamonds/

Please advice

Hello any update on this matter please?

Hello,

Sorry for the delay.

Enable the same video for the Arabic translation, here is a video with more details: https://take.ms/FfYkO

Kind Regards

Dear Luke,

I just tried this and its not working
i added this in arabic and english still only works in english

https://player.vimeo.com/video/841476683

feel free to test it yourself

Hello,

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable it all back.

Thank you in advance.

Kind Regards

Confirmed Please go ahead

Hey Luke,

Any Updates regarding our issue?

Hey Luke,

Still waiting on an update as you might still be working on the website

Hello,

I apologize for the delay.

It was fixed. Please check how it works now and let me know.

Thank you for your patience.

Kind Regards

Please tell me how it was fixed and how to avoid this issue in the future.

Please i tried to edit this product

https://omniastores.com/ar/product/%d8%a3%d9%85%d9%86%d9%8a%d9%87-%d9%85%d8%ac%d9%85%d9%88%d8%b9%d8%a9-%d8%a7%d9%83%d8%b3%d8%b3%d9%88%d8%a7%d8%b1%d8%a7%d8%aa-%d8%a7%d9%84%d8%b2%d9%81%d8%a7%d9%81-%d8%a7%d9%84%d9%83%d8%a7%d9%85%d9%84/

to add the video that is working in English Version below:

https://omniastores.com/product/omnia-shaina-bridal-full-set-accessories-in-high-quality-zircon-stone-rhodium-plated/

Yet No matter what i do its not getting saved and sometimes updating the arabic removes the videos from english

Please Advice

Hello,

I have just added the same video to another language like shown in this video – https://take.ms/yKVQP

Thank you for your time.

Kind Regards

Yes i tried in a different product and it worked yet as mentioned before

Please i tried to edit this product

https://omniastores.com/ar/product/%d8%a3%d9%85%d9%86%d9%8a%d9%87-%d9%85%d8%ac%d9%85%d9%88%d8%b9%d8%a9-%d8%a7%d9%83%d8%b3%d8%b3%d9%88%d8%a7%d8%b1%d8%a7%d8%aa-%d8%a7%d9%84%d8%b2%d9%81%d8%a7%d9%81-%d8%a7%d9%84%d9%83%d8%a7%d9%85%d9%84/

to add the video that is working in English Version below:

https://omniastores.com/product/omnia-shaina-bridal-full-set-accessories-in-high-quality-zircon-stone-rhodium-plated/

Yet No matter what i do its not getting saved and sometimes updating the arabic removes the videos from english

Please Advice

Hello,

Send me another product in which you have the issue because this one https://omniastores.com/product/omnia-shaina-bridal-full-set-accessories-in-high-quality-zircon-stone-rhodium-plated/ is working on both languages.

Thank you for your time.

Kind Regards

[Author]

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