Product widgets cant find categories

Hello,

We are using the woodmart theme with these versions and we have the following problem.

Theme Name: woodmart
Theme Version: 8.1.2
WP Version: 6.7.2

Every woodmart widget that showcases products, cannot find the categories in the search box.

We are using your default categories to show you the problem. This is happening for all categories and tags.

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Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards,

Hello
We are providing you a demo site with this problem along with the credentials to login.

After our team did some research, we found that having the woocommerce brands feature enabled, solves the problem. If it is disabled, the query field cannot find any terms. It seems worth looking into it.

https://developer.woocommerce.com/2025/01/17/enabling-brands-update-for-woocommerce-9-6/

You can test it on our test site. Right now the woocommerce brands are disabled and the problem is there.

Hello,

You can fix it by applying patch #662884. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Best Regards,

Hello,

Yes, the patch seems to have fixed the issue on other sites too.

Thank you for your help

Hello,

You’re very welcome! If you need anything else, feel free to reach out!

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

[Author]

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