products are not added to the cart
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I am facing a problem when trying to add a product to the cart. Sometimes, when the customer tries to buy the product by clicking on the buy button, the page keeps loading and does not add the product to the cart. If you refresh the page it may or may not work.
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Hello,
Please disable all plugins except these ones:
Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme
Then activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
Yes, I did it. But the problem continues.
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Hello,
In this case, send me access to the admin panel and confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Kind Regards
.
