Products carousel in main page show empty product columns

Products carousel in main page show empty product columns

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Hello,

Please deactivate all the third party plugins then check back.

If the problem still continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

Best Regards

i deactivated all plugins before and the problem still there , the store is live and it’s not easy to keep all third part deactivated . and waiting for a day for your response

i have attached a screenshots of (deactivate all plugins) and the (result)

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Hello,

Sorry but the login details you provided are not working. Please provide the correct login details to let me assist you further.

Best Regards

please check now

Hello,

I have logged into your website and all the third party plugins are still activated on your website. Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Best Regards

i deactivated the plugins

i just left
ShortPixel Adaptive Images
because it’s respond for image optimizer and CDN if i deactivate it the website will crash

Hello,

Please try re-creating the carousels then check back after clearing the cache.

Best Regards

i created a new page called test and create carousel products i got same issue (https://albawadi.sa/test-2/)

Hello,

As all the third party plugins are deactivated on your website the issue is not there.

Screenshot: https://gyazo.com/af961cce3332a2e2473c9aee799f79ae

Best Regards

the problem still there check the whole main page please

I reactivate the plugin because the website is live there are customers ask for orders

Hello,

We have fixed this issue on your website. Please, check how it works now.

Kind Regards

[Author]

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