Home Forums WoodMart support forum products compare

products compare

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #310176

    vladimir98
    Participant

    Hi, support
    page compare does not work

    #310213

    Hello,

    Please read and follow this manual carefully: https://xtemos.com/docs/woodmart/woodmart-compare/

    If you have configured everything correctly and it does not work, please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #310217

    vladimir98
    Participant

    i cant add widget compare to page using elementor – 500 page error then i am trying to save this page
    check screenshot

    Attachments:
    You must be logged in to view attached files.
    #310359

    Hello,

    Please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #310647

    vladimir98
    Participant

    ok, i added access to website, ant yes, i am confirm deactivation not related plugins

    #310692

    Hello,

    You have not created and set compare page: https://gyazo.com/43bf8a213db53fb283b6ef559a4b9cce

    Please follow this instruction: https://xtemos.com/docs/woodmart/woodmart-compare/

    Best Regards

    #310699

    vladimir98
    Participant

    i add now, but it is still not working.
    And i have not wp bakery – i have elementor and in my case, i cant add widget “Compare” to the compare page – 500 server error check it

    #310701

    Hello,

    Elementor has compare widget, please add this widget and set the page. https://xtemos.com/docs/woodmart/shortcodes-2/

    As for the 500 error please contact the host support to find out the reason.

    Best Regards

    #310703

    vladimir98
    Participant

    i know that elementor have this widget, do u hear me?
    i have issues only with 1 ur widget “Compare” -Contact host support is not the solution
    U asked access to my website, i did it – do something with ur theme errors.

    Or u want say me, that i provided access for “Contact to ur host”?
    I did all required steps from the guide, and it soes not work – check it inside my website and give me solution
    thx

    #310704

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)