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products compare
- This topic has 9 replies, 2 voices, and was last updated 3 years, 11 months ago by
Elise Noromit.
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AuthorPosts
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August 2, 2021 at 5:00 pm #310176
vladimir98ParticipantHi, support
page compare does not workAugust 2, 2021 at 11:04 pm #310213
Elise NoromitMemberHello,
Please read and follow this manual carefully: https://xtemos.com/docs/woodmart/woodmart-compare/
If you have configured everything correctly and it does not work, please, provide your site admin access to the private area.
Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
August 2, 2021 at 11:16 pm #310217
vladimir98Participanti cant add widget compare to page using elementor – 500 page error then i am trying to save this page
check screenshotAttachments:
You must be logged in to view attached files.August 3, 2021 at 12:16 pm #310359
Elise NoromitMemberHello,
Please, provide your site admin access to the private area.
Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
August 4, 2021 at 3:16 pm #310647
vladimir98Participantok, i added access to website, ant yes, i am confirm deactivation not related plugins
August 4, 2021 at 10:22 pm #310692
Elise NoromitMemberHello,
You have not created and set compare page: https://gyazo.com/43bf8a213db53fb283b6ef559a4b9cce
Please follow this instruction: https://xtemos.com/docs/woodmart/woodmart-compare/
Best Regards
August 4, 2021 at 10:34 pm #310699
vladimir98Participanti add now, but it is still not working.
And i have not wp bakery – i have elementor and in my case, i cant add widget “Compare” to the compare page – 500 server error check itAugust 4, 2021 at 10:43 pm #310701
Elise NoromitMemberHello,
Elementor has compare widget, please add this widget and set the page. https://xtemos.com/docs/woodmart/shortcodes-2/
As for the 500 error please contact the host support to find out the reason.
Best Regards
August 4, 2021 at 10:49 pm #310703
vladimir98Participanti know that elementor have this widget, do u hear me?
i have issues only with 1 ur widget “Compare” -Contact host support is not the solution
U asked access to my website, i did it – do something with ur theme errors.Or u want say me, that i provided access for “Contact to ur host”?
I did all required steps from the guide, and it soes not work – check it inside my website and give me solution
thxAugust 4, 2021 at 11:19 pm #310704
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
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