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Products disappears from checkout page.

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  • March 8, 2024 at 1:33 am #547173

    nan
    Participant

    Hi…
    I am having some issue with the theme.

    When i have more than one product in the basket on the checkout page.
    The products removes one by one when the products reload when changing shipping solution, or when clearing browser cache..

    I have already tried to change the theme to the standard WordPress theme, and then it works with all the plugins activated.

    i have also tried to disable the plugins one by one. and can’t fix this issue..

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    March 8, 2024 at 3:59 pm #547447

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

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