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Products do not load

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  • #682583

    EntreDosCom
    Participant

    Hi, so far I had to remove it, when I insert the product reviews widget in the product layout, it is impossible to access the product in the frontend, it keeps thinking and does not access.

    Thank you, best regards!!

    #682703

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check and give you a possible solution.

    Best Regards,

    #682708

    EntreDosCom
    Participant

    Ok thanks, I’ll do it this afternoon and in case I have to deactivate them I’ll do it at night so you can check it without having to close the web in busy hours.

    The strange thing is that in the .it works and in the other two domains it doesn’t, I’ll check it.

    Best regards!!

    #682808

    Hello,

    Please let me know once you’ve tested it, Once you check and confirm, I’ll be here to assist further if needed.

    Best Regards,

    #683279

    EntreDosCom
    Participant

    Hi Aizaz, sorry I couldn’t make it until this afternoon.

    I have deactivated all plugins except Woodmart Core, Woo and Elementor, I also tried with the parent theme and the product still didn’t load.

    I had to activate everything again until you are available, I have taken a screenshot of the Google console with the errors that came out in the google console when trying to load the product, maybe it will help you, I the truth that is not my specialty.

    Best regards!!

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Viewing 5 posts - 1 through 5 (of 5 total)