products do not work anymore

hello,

we are almost done with our website wich worked fine, but since now if we click on the product in the product overvieuw, the product page is empty,

please advise

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

Best Regards

hi Elise, i deactivated the plugins, but it still does not work
I will send you tge admin acces in private content

Hello,

Please check your credentials, I cannot log in

Best Regards

should work now elise!

Hello,

Add the following code to the child theme as it is shown on the screenshot http://prntscr.com/nsboyz

wp_enqueue_script( 'basel-waypoint', 'https://cdnjs.cloudflare.com/ajax/libs/waypoints/2.0.2/waypoints.min.js', array( 'jquery' ), basel_get_theme_info( 'Version' ), true );

Regards

how do i get into the child theme?

Hello,

Enter your ThemeForest account and download the full folder with the theme, you will find the child theme, upload, install and navigate to Appearance > Editor > Basel-child > functions.php

Best Regards

hi, i replaced my back up from last week, everyrhing is working right now, do you perhaps know wich plugin i should not update?

Hello,

Do not update WP bakery page builder till the nearest theme update.

Best Regards

ok, will do! thanks

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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