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Products grid and carousel widgets problem

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  • #317198

    Riotto
    Participant

    I did everything properly and responsive through Elementor. While doing the final checks, I found that the “Products Grid and Carousel” widget is problematic in tablet devices. I could never solve the problem. What do you think is the problem?

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    #317225

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    If the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Best Regards

    #317228

    Riotto
    Participant

    Unfortunately the problem is not solved. Did you ask me to give admin info?

    #317375

    Hello,

    Yes, please send me the WP admin login details of your site so I will check and solve the issue on the site.

    Best Regards.

    #317489

    Riotto
    Participant

    This issue has been resolved. But I can’t go to the page where the products are located, I get a “not found 404” error. I am getting such error even though I check permalinks.

    Please help me.

    #317591

    Hello,

    I have visited your website and the page with products is working fine.

    Screenshot for Clarification: https://gyazo.com/01342d447b10152f158728b3bc6cddc5

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)