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Products (grid or carousel) widget missing from all pages after WoodMart update

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  • #729999

    it-1760
    Participant

    Hello WoodMart Support Team,

    We are using the WoodMart theme with Elementor on our website, and we use the “Products (grid or carousel)” WoodMart Elementor widget on several pages to display our products.

    After updating the WoodMart theme and Elementor, this widget has disappeared from all pages where it was used. The product sections no longer appear on the frontend, and the widget is missing in the Elementor editor.

    Current versions:
    – WoodMart theme: 8.6.1
    – WoodMart Core plugin: 1.1.9
    – Elementor: 4.3.0
    – Elementor Pro (if used): 4.3.0
    – WooCommerce: 11.1.2
    – WordPress: 7.1.2

    Steps we have already tried:
    – Confirmed WoodMart Core is installed, active, and updated
    – Regenerated CSS & Data from Elementor > Tools
    – Cleared all caches (plugin, server)

    Unfortunately, the issue still persists.

    Could you please let us know:
    1. Whether this is a known compatibility issue with the latest Elementor or WoodMart version

    Thank you for your help. We look forward to your reply.

    Best regards,

    #730015

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please temporarily deactivate all third-party plugins and provide temporary WordPress admin access via the forum’s Private Content field so we can check the issue on your site and give you a possible solution.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)