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Products grid side bar filter do not reset

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  • #265028

    millaspan
    Participant

    Hello

    I was able to display correctly the products grid side bar filters.
    Also when I select the filters, they work.
    When I try to revert one filter (product attribute) it does not work.

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    #265031

    millaspan
    Participant

    For all filters the revert does not work.

    #265190

    Hello,

    I saw the screenshots you attached and visited your website.

    Please make sure that you are using the latest version of the theme and the recommended plugins then check back.

    If the problem still continues then deactivate all the third party plugins and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Best Regards.

    #265197

    millaspan
    Participant

    Hello

    I think you did not notice where the reset of the filters appear, as I did also.
    It does not appear in the area of the sidebar, but above the products grid! This is not obvious.
    Can I move these (as shown in the pic attached) at the top of the side bar.
    The rest of filters works, but is not on an obvious position.
    Thanks.

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    #265326

    Hello,

    I saw the screenshot you attached. Sorry for the misunderstanding.

    By default, the clear filters appear above the products as it’s displaying on your website.

    If you want to change their position then try adding the following Custom CSS in the Custom CSS for Desktop area under Theme Settings >> Custom CSS.

    .woodmart-active-filters {
        position: absolute;
        margin-top: -80px;
        margin-left: -290px;
    }

    Best Regards.

    #265429

    millaspan
    Participant

    Many thanks, issue resolved!
    You can close this case.

    #265502

    Most Welcome 🙂

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Best Regards.

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