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Products images thumbnail
- This topic has 20 replies, 2 voices, and was last updated 2 years, 10 months ago by Elise Noromit.
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AuthorPosts
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February 7, 2022 at 7:31 pm #351167
DrakemanParticipantWe have a problem with the image preview. We did a few e-shops based on Woocommerce, and whenever we changed the global WordPress or Woocommerce settings for images, the changes took effect almost immediately. It is not possible to regenerate or display product images correctly with this template. In customize> woocommerce> pictures we tried different size and ratio settings and the pictures are still very bad. After each change, thumbnails has been regenerated,,,
As an example, homepage. The image of the radiator is extremely large.
http://prisma5.jtwebs.eu/The same goes for the store
http://prisma5.jtwebs.eu/obchod/
or
http://prisma5.jtwebs.eu/modularne-pristroje/Can you give me a strict instructions how to solve this problem? It is necessary to have the same image sizes.
Thank you
February 8, 2022 at 10:35 am #351339
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a close look at the image and other settings.
Best Regards
February 9, 2022 at 10:04 am #351624
DrakemanParticipantHello
I have sent you access, still nothing?February 9, 2022 at 10:20 am #351633
Elise NoromitMemberHello,
I have looked trying the previous correspondence and cannot find it. Could you kindly duplicate the site admin access?
Best Regard
February 9, 2022 at 12:52 pm #351693
DrakemanParticipantSend me your email to share access with you. It is very urgent situation
Thank you
February 9, 2022 at 1:10 pm #351713
Elise NoromitMemberFebruary 9, 2022 at 2:18 pm #351738
DrakemanParticipantHello
sent from [email protected]February 9, 2022 at 2:19 pm #351739
DrakemanParticipantgrrrrrr
Address not found
Your message wasn’t delivered to [email protected] because the address couldn’t be found, or is unable to receive mail.February 10, 2022 at 1:31 am #351824
Elise NoromitMemberFebruary 10, 2022 at 11:18 am #351952
DrakemanParticipantSent password reset request
February 11, 2022 at 10:49 am #352267
DrakemanParticipanthey, what is wrong with you? you still did not logged in
February 11, 2022 at 1:20 pm #352312
DrakemanParticipantI have installed a clean WP and imported your default DEMO. After that I have just imported my products. The RESULT IS THAT THUMBNAILS DOES NOT WORK WELL BY DEFAULT !!!!!!!!
http://prisma6.jtwebs.eu/kategoria-produktu/elektricke-vykurovanie/page/11/
How to manage this!!!!!!!!!!!!!!
give me a solution, finallyFebruary 11, 2022 at 2:32 pm #352334
Elise NoromitMemberHello,
I am checking the mail, there is nothing. Please insert the ready credentials into the private are, I will keep on your thread and we will check and resolve at the highest priority.
Best Regards
February 11, 2022 at 2:45 pm #352340
DrakemanParticipanthere
February 11, 2022 at 3:14 pm #352346
DrakemanParticipantAccess sent. Please confirm that you have received it!
February 11, 2022 at 3:18 pm #352347
DrakemanParticipanton my next clean installation, I changed the image of one product but it didn’t change its size.
In customization> woocommerce I change images size but no changeFebruary 11, 2022 at 3:23 pm #352348
Elise NoromitMemberYes, we got it. I am trying to enter: Error: The username Xtemos22 is not registered on this site. If you are unsure of your username, try your email address instead.
Please enter Dashboard > Users, press “add new” in the right top of the screen and create the user with the Admin role.
Best Regards
February 11, 2022 at 3:23 pm #352349
Elise NoromitMemberYes, we got it. I am trying to enter: Error: The username Xtemos22 is not registered on this site. If you are unsure of your username, try your email address instead.
Please enter Dashboard > Users, press “add new” in the right top of the screen and create the user with the Admin role.
Best Regards
February 11, 2022 at 4:06 pm #352362
DrakemanParticipantRead the first post!
February 11, 2022 at 8:58 pm #352391
Elise NoromitMemberHello,
The credentials you provided above are not workable. Please provide the workable site admin access with admin rights user.
Thanks.
Best Regards
February 11, 2022 at 9:14 pm #352392
Elise NoromitMemberHello,
Now I have lolgged in: https://gyazo.com/a3bb0c33eb213b89d78bf47793695394
Please try to set the image size mentioned in this manual: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/
In addition, you can check how it works on the Storefront and give us two screen: on Storefront and on WoodMart. This is actually Woocommerce functionality.
Looking forward to the screen.
Best Regards
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