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Products images thumbnail

Viewing 21 posts - 1 through 21 (of 21 total)
  • Author
    Posts
  • #351167

    Drakeman
    Participant

    We have a problem with the image preview. We did a few e-shops based on Woocommerce, and whenever we changed the global WordPress or Woocommerce settings for images, the changes took effect almost immediately. It is not possible to regenerate or display product images correctly with this template. In customize> woocommerce> pictures we tried different size and ratio settings and the pictures are still very bad. After each change, thumbnails has been regenerated,,,

    As an example, homepage. The image of the radiator is extremely large.
    http://prisma5.jtwebs.eu/

    The same goes for the store
    http://prisma5.jtwebs.eu/obchod/
    or
    http://prisma5.jtwebs.eu/modularne-pristroje/

    Can you give me a strict instructions how to solve this problem? It is necessary to have the same image sizes.

    Thank you

    #351339

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a close look at the image and other settings.

    Best Regards

    #351624

    Drakeman
    Participant

    Hello
    I have sent you access, still nothing?

    #351633

    Hello,

    I have looked trying the previous correspondence and cannot find it. Could you kindly duplicate the site admin access?

    Best Regard

    #351693

    Drakeman
    Participant

    Send me your email to share access with you. It is very urgent situation

    Thank you

    #351713

    Hello,

    Take this mail please [email protected]

    Let us know when you send it.

    Best Regards

    #351738

    Drakeman
    Participant

    Hello
    sent from [email protected]

    #351739

    Drakeman
    Participant

    grrrrrr

    [email protected]

    Address not found
    Your message wasn’t delivered to [email protected] because the address couldn’t be found, or is unable to receive mail.

    #351824

    Hello,

    I am terribly sorry, the correct one is [email protected], please try again.

    Best Regards

    #351952

    Drakeman
    Participant

    Sent password reset request

    #352267

    Drakeman
    Participant

    hey, what is wrong with you? you still did not logged in

    #352312

    Drakeman
    Participant

    I have installed a clean WP and imported your default DEMO. After that I have just imported my products. The RESULT IS THAT THUMBNAILS DOES NOT WORK WELL BY DEFAULT !!!!!!!!

    http://prisma6.jtwebs.eu/kategoria-produktu/elektricke-vykurovanie/page/11/

    How to manage this!!!!!!!!!!!!!!
    give me a solution, finally

    #352334

    Hello,

    I am checking the mail, there is nothing. Please insert the ready credentials into the private are, I will keep on your thread and we will check and resolve at the highest priority.

    Best Regards

    #352340

    Drakeman
    Participant

    here

    #352346

    Drakeman
    Participant

    Access sent. Please confirm that you have received it!

    #352347

    Drakeman
    Participant

    on my next clean installation, I changed the image of one product but it didn’t change its size.
    In customization> woocommerce I change images size but no change

    #352348

    Yes, we got it. I am trying to enter: Error: The username Xtemos22 is not registered on this site. If you are unsure of your username, try your email address instead.

    Please enter Dashboard > Users, press “add new” in the right top of the screen and create the user with the Admin role.

    Best Regards

    #352349

    Yes, we got it. I am trying to enter: Error: The username Xtemos22 is not registered on this site. If you are unsure of your username, try your email address instead.

    Please enter Dashboard > Users, press “add new” in the right top of the screen and create the user with the Admin role.

    Best Regards

    #352362

    Drakeman
    Participant

    Read the first post!

    http://prisma5.jtwebs.eu/wp-admin/

    #352391

    Hello,

    The credentials you provided above are not workable. Please provide the workable site admin access with admin rights user.

    Thanks.

    Best Regards

    #352392

    Hello,

    Now I have lolgged in: https://gyazo.com/a3bb0c33eb213b89d78bf47793695394

    Please try to set the image size mentioned in this manual: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    In addition, you can check how it works on the Storefront and give us two screen: on Storefront and on WoodMart. This is actually Woocommerce functionality.

    Looking forward to the screen.

    Best Regards

Viewing 21 posts - 1 through 21 (of 21 total)