Products in the cart sidebar disappear when the browser is closed

Hello,

The issue I am experiencing is with the shopping cart side bar. I can add/remove products without issues, however, if I add products to the cart and then close the browser or tab the products are no longer present after I re-open it (the number of items and total price still appear above the cart icon but bringing up the cart sidebar shows it as empty). If I then go to any other page the sidebar starts showing the added products correctly. Is there a way I can fix this? It happens for both logged-in users and guests.

Thank you for your time.

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards

Hello,

Thank you for your reply. I’ve disabled every plugin besides Woocommerce and Woodmart Core but the issue is still present. I have now shared access to the dashboard, as requested. Let me know if any further information is requested.

Hello,

Now I have checked your site and have not seen the issue. Please try to clear all types of cache and double-check the issue.

If you face an issue, share a small video for better understanding to reproduce the issue on your site.

Best Regards

[Author]

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