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Products not adding up to cart?
- This topic has 9 replies, 2 voices, and was last updated 4 years, 6 months ago by
Elise Noromit.
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March 16, 2021 at 1:16 pm #273976
ivanParticipantHello i have two questions.
1. how can i switch the placess from add to cart and quantity selection ? (Check image)
2. When you add products to cart and then go to cart i added an upsell but when you add those products to cart the total balance to pay does not update. How can you fix this ?
Here is the link to my website https://homelight.mk/home-base
Attachments:
You must be logged in to view attached files.March 16, 2021 at 10:35 pm #274090
Elise NoromitMemberHello,
HTML structure does not allow solving it by custom CSS. Such modification requires complicated Woocommerce code customization which is not covered by our support.
As for the balance change, please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
March 17, 2021 at 7:45 pm #274421
ivanParticipantHello,
I tried that and products were added to the checkout list so it was working with the other theme.
March 18, 2021 at 12:42 am #274454
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme (check on the Storefront) for the while of checking what may take up to 15 minutes. Please make the full backup of your site.
Best Regards
March 18, 2021 at 1:25 pm #274600
ivanParticipantHello,
Yes i accept that, also can you check theere is a bug for the number of the products displayed. i’ve selected 35 by my own choice and it only shows 21, can you fix this too ?
March 19, 2021 at 12:22 pm #274840
Elise NoromitMemberHello,
I am adding the product to the cart, increase the quantity, and the total amount is updated: https://gyazo.com/34d687970ba9d580904e2eb28dcd54c0 This is Woocommerce functionality and our theme does not influence that.
I am checking, you have set 36 products, and the shop page shows 36 products: https://gyazo.com/6f0a3d81757fca759e05182a7c28ff8a
Let me know if you have any problems and how I can reproduce them?
Best Regards
March 19, 2021 at 12:53 pm #274866
ivanParticipantHello, you did a wrong thing – the problem is at the checkout page not at the
Attachments:
You must be logged in to view attached files.March 19, 2021 at 12:53 pm #274868
ivanParticipantCheck the screenshot attached above, when you add products to the cart – the total does not update.
March 19, 2021 at 1:28 pm #274897
ivanParticipantAlso you said that i have 36 products on a page but here is a picture, this has not been done still 21 products per page
March 19, 2021 at 6:26 pm #274955
Elise NoromitMemberHello,
Please remove all the content from the checkout. Woocommerce pages shop cart, checkout are functional pages and they should not be edited. It would not work for sure.
Best Regards
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