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Products not displaying on shop page

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #695158

    darragh
    Participant

    Hi,

    Products aren’t displaying on the default shop page on my site.

    I have checked the layouts and I have two archives – one for the main shop archive and one for product categories – would this be causing a conflict of sorts?

    I’ve only been made aware of the situation and have been trying to resolve with no luck – i have also checked other discussions but none has solved the problem.

    #695273

    Hello,

    The login link details you provided are not working anymore. Please share the correct login details so I can check the issue and give you a possible solution.

    Best Regards,

    #695369

    darragh
    Participant

    Hi Aizaz,

    Sorry about that, new login details shared below. Ive just tested and it is working so hopefully it works this time!

    #695548

    Hello,

    I have checked your site and the products are showing fine on your site in the shop page.

    See Screenshot for clarification: https://postimg.cc/tZz7y5Mw

    Check back your site after completely clearing the browser cache/ site cache and check the issue.

    Best Regards,

    #695845

    darragh
    Participant

    Hi

    Products are still not displaying on the website – when i checked when you confirmed it was working – it did show.

    But after receiveing multiple complaints from customers that the shop page is still not working – checked back today and now products are not showing

    I have removed all caching plugins, cleared all cache and the issue still persists

    Can this issue be investigated further, please?

    #695967

    Hello,

    Please resave permalinks via Settings > Permalinks and double-check.

    Best Regards,

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Viewing 6 posts - 1 through 6 (of 6 total)