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Products Page Banner Issue

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #629717

    aliufukabc
    Participant

    Hello,

    The banner is not visible on the single product pages. While it appears on all my other pages, the banner is missing on my product pages. I’ve attached a screenshot for reference. The banner labeled “Our Services” is correct. However, this banner does not show up on the single product pages.

    What could be the reason? How can I resolve this?

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    #629919

    Hung Pham
    Keymaster

    Hi aliufukabc,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #630122

    aliufukabc
    Participant

    I sent

    #630216

    Hung Pham
    Keymaster

    Hi aliufukabc,

    Can you please change the account role to admin so I can check issue more deeply?

    If you have any questions please feel free to contact us.

    Regards,

    #630219

    aliufukabc
    Participant

    I changed the account role. You can check it. Please tell me how you correct it and my mistake.

    #630662

    Hung Pham
    Keymaster

    Hi aliufukabc,

    Thanks for your patience.

    The single product does not contain background image as normal pages title. You can see our demos as well.

    Regards,

    #630703

    aliufukabc
    Participant

    However, you can see that the product pages start from a very high point. How can I fix this?

    #630991

    Hung Pham
    Keymaster

    Hi aliufukabc,

    Thanks for your patience.

    It seems you resolved that, please confirm me back.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)