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Products pagination "load more products" and "infinit scrolling" not working

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • February 17, 2019 at 11:48 pm #108033

    voltcandy
    Participant

    Hello
    The “load more products” and “infinite scrolling” options are not working”

    Please see this video in private

    February 18, 2019 at 7:07 am #108063

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    It seems that you sent a wrong website URL and we can’t see it https://gyazo.com/816169d31444fee56d85a6a7ee06c25b

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    February 19, 2019 at 6:12 am #108281

    voltcandy
    Participant

    which link did I send wrong??
    I found the conflict. it is the plugin “YITH WooCommerce Ajax Product Filter”
    once I de-activated this plugin the infinite scroll option and load more products button worked fine. Please let me know if this is going to be fixed in the next update.

    Thank you 🙂

    February 19, 2019 at 7:09 am #108292

    Artem Temos
    Keymaster

    Hi,

    We didn’t guarantee this plugin support and can’t say if it will be compatible with our theme in the future. We have our own filters and there is no need for additional plugins.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)