Products per page not workinh

Hi there. I have an issue with Products per page at the categories pages. Whatever number i select it is ok for some time but when i open the site a few hours later, it show 15 or 16 in some cases, not 40 that i have selected.. Please check the private content.

Attachments:

You must be logged in to view attached files.

Hi kmichalaros,

Thanks for reaching to us.

I cannot access to your site, please double check https://prnt.sc/Y-2D_iiB_JDG

Regards,

can you plz try again? it seems fine now

Hi kmichalaros,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Hi there, please find the credentials below.
Just to let you know, if you change the number of products at the settings, it will be fine for a few hours.. it changes after some time.,,

Hi kmichalaros,

Thanks for details.

When I checked product category without Brand filter, it showed all products well. When I accessed to the link you provided, it showed products that applied to brand attribute, please double check.

Regards,

Ok, maybe i wan not clear enough, let me rephrase…
At this category https://michalaros.gr/product-category/gialia-iliou/ it should show 40 products per page. Not only it does not, but the at the last row, one product is missing. These are my 2 issues. I hope it is clear now.

Thanks.

Attachments:

You must be logged in to view attached files.

Any news?

Hello,

Sorry for the delay.

Try to clear the browser cache and recheck the issue, I have checked it on my side and it works well – https://gyazo.com/6ef8cc71d7ea12c4a7dbc99257126588

https://gyazo.com/58e528953ad3cabc10a3fbb86fb907de

Kind Regards

Hi there. Sorry but the problem is not solved. Plz check this category at the extra info and then try to change the number of products at the theme setting. If you do that it will change (it will show 40). But a few hours later it will change again…

Hello,

Could you please send me a video of how you replicate that issue?

Looking forward to collaborating with you!

Kind Regards

Here you are https://jmp.sh/s/19hWiqbsWoWOocSTWvNu

Could you plz take a look? the video will expire. Thanks

Hello,

Sorry for the delay.

Judging by your video, we can see that at the beginning of the video, the number of products is not activated – https://prnt.sc/uSQq0yG4bwb5 thus there is no product at the end due to the small number of reproduced products on the page.

Clarify, did you have the same problem after resaving Theme Settings? I mean you resaved, it started to work well, and then after some time the selected number of grid is gone?

Kind Regards

Yes, after some time the selected number of grid is gone

Hello,

Sorry for the delay.

Could you please test that issue in another browser at the same time do not resave Theme Settings during the testing.

I look forward to hearing back.

Kind Regards

[Author]

Posts