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Products/Slider not displaying
- This topic has 7 replies, 3 voices, and was last updated 6 months, 1 week ago by Artem Temos.
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May 18, 2024 at 10:21 pm #566510
tomassParticipantOh homepage, big slider is not displaying under navbar. And two product grids are not displaying on homepage, whats the issue
https://gyazo.com/53105b33d0031ead706c3ae5bfa3fbad
May 20, 2024 at 6:38 pm #566897
Hung PhamKeymasterHi tomass,
Thanks for reaching to us.
First of all, I’m really sorry have taken long time to reply you due to the weekend.
There are many errors in Console log related to JS issue https://prnt.sc/dJe72vvHVoFO
You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.
Regards,
May 27, 2024 at 11:18 pm #568567
tomassParticipantcan you please do it, no issue that its live site. Please help with its your theme, will put good review
May 28, 2024 at 9:28 am #568609
Artem TemosKeymasterDo you want us to disable plugins on your website? Note that we are not responsible for any issues that may occur after disabling your plugins.
Also, following the tutorial, you need to update the theme to the latest version. https://xtemos.com/docs-topic/update-the-theme/June 5, 2024 at 3:11 pm #570831
tomassParticipantThere seems to be a core conflict between Woodmart and Elementor. Need to raise a ticket with the support team for this issue. i added attachment
Attachments:
You must be logged in to view attached files.June 6, 2024 at 9:12 am #570959
Artem TemosKeymasterHello,
To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.
We appreciate your cooperation and look forward to assisting you further.
Best regards,
June 11, 2024 at 2:06 pm #572007
tomassParticipantEnter the homepage in icognito, and open it in elementor, you will see there are many elements in elementor that are not dsplaying, like slider, products etc, also on ticket start there arer screenshots
June 11, 2024 at 2:35 pm #572021
Artem TemosKeymasterTry to remove your custom CSS from Theme Settings and check how it works https://gyazo.com/a144892fcb7ae73d9ba64ac49b8390fc
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