Home Forums WoodMart support forum Products/Slider not displaying

Products/Slider not displaying

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #566510

    tomass
    Participant

    Oh homepage, big slider is not displaying under navbar. And two product grids are not displaying on homepage, whats the issue

    https://gyazo.com/53105b33d0031ead706c3ae5bfa3fbad

    https://gyazo.com/9fcf323dce622a84353f06768d1a0d80

    https://gyazo.com/ef4c9c0559247d64572e7c41ebb9133c

    #566897

    Hung Pham
    Keymaster

    Hi tomass,

    Thanks for reaching to us.

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    There are many errors in Console log related to JS issue https://prnt.sc/dJe72vvHVoFO

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    #568567

    tomass
    Participant

    can you please do it, no issue that its live site. Please help with its your theme, will put good review

    #568609

    Artem Temos
    Keymaster

    Do you want us to disable plugins on your website? Note that we are not responsible for any issues that may occur after disabling your plugins.
    Also, following the tutorial, you need to update the theme to the latest version. https://xtemos.com/docs-topic/update-the-theme/

    #570831

    tomass
    Participant

    There seems to be a core conflict between Woodmart and Elementor. Need to raise a ticket with the support team for this issue. i added attachment

    Attachments:
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    #570959

    Artem Temos
    Keymaster

    Hello,

    To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.

    We appreciate your cooperation and look forward to assisting you further.

    Best regards,

    #572007

    tomass
    Participant

    Enter the homepage in icognito, and open it in elementor, you will see there are many elements in elementor that are not dsplaying, like slider, products etc, also on ticket start there arer screenshots

    #572021

    Artem Temos
    Keymaster

    Try to remove your custom CSS from Theme Settings and check how it works https://gyazo.com/a144892fcb7ae73d9ba64ac49b8390fc

Viewing 8 posts - 1 through 8 (of 8 total)