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Products Tabs does not show any content

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #368530

    Drakeman
    Participant

    Hello,
    I’m using a custom “Single product layout” DEFINED by you. When I choose any preddefined layout, in the products tab there is no description even I have defined it in the admin area. “Product short description” is showed correctly. BUT description defined right under the title (in the admin area) should be showed in the product tab but it does not.

    When I disabled custom product layout, it everything works good.
    Thank you for help

    #368538

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #369210

    Drakeman
    Participant

    Done. All plugins has been deactivated except Woocommerce, Elementor and your Core plugin.

    #369317

    Artem Temos
    Keymaster

    We still see a lot of plugins and child theme active. Please, disable them temporarily and update the theme to the latest version 6.4.

    Kind Regards

    #369842

    Drakeman
    Participant

    Thank you, after upgrade it works.
    I was not informed about new release.
    Anyway, it works

    #369850

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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