Products with “NEW” Label not showing up?

Hi! We have a section on our homepage for new uploaded products.
For some reason, not all products with new label are showed up.
Example:
https://prnt.sc/HOSwCSlz7ldU
https://pasteboard.co/aWT06nbXmaxe.png

Hello,

Can you please share the WP admin login details of your site so I will check and give you a possible solution?

Best Regards.

Hi Aizaz!
Due to increased attacks on our website, Wordfence has blocked a lot of countries – so you might not be able to login.
If that is the case, tell me.
I have attached details in extra info
If you are at it, I have another issue with the page titles not changing color when changing them on a specific page :/

Hello,

Go to the “Pages” section, then access the “Edit Home Page with Elementor.” Within the editing interface, locate and edit either the “Products Grid” or “Carousel” widget. In the “Style” tab, navigate to “Product Design” and change the product hover design and check the issue.
https://ibb.co/CQNL1p4

Best Regards.

Hi Aizaz!
The issue is not that there is no label, but rather that they don’t show up at all when data source “Products with NEW label” is chosen.
For example: I have around 6 products with the label settings “new until x date”
But only one of them shows up in the widget

Hello,

The latest product, “Mobile cart for screens up to 70 inches,” was released on December 21, 2023. Additionally, the “Designed floor stand with wheels for screens up to 75 inches” was introduced on December 14, 2023.

To display more products under the “New” label, you can extend the duration of the automatic labeling period by adjusting the setting at Theme Settings > Shop > Products labels, selecting the “Automatic New” label, and modifying the labeling period to a longer duration, such as 14 days.

Best Regards.

Oh! Got it. So basically, it wouldn’t work on products that have the settings of “New until X” in the product page?

Hello,

Yes, You need to keep in mind the published date of the product and the period of label.

Best Regards.

Thank you very much Aizaz, you have been very helpful. Have a nice day and a happy new year!
You can close the ticket

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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