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Products with variables can no longer be selected since the last theme update

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #699026

    ytodae
    Participant

    Some of our frequently purchased products can no longer be selected since the last theme update. All that appears is a loading circle, and nothing else can be clicked.

    I’ve added some of the item links below.

    #699043

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #699223

    ytodae
    Participant

    After aplying the “Patch ID 699195” and updating “Klarna for WooCommer – 2025.12.04 – version 4.5.0” the variable items are working again.

    #699279

    Artem Temos
    Keymaster

    Hello,

    Please disable the “Products navigation” option temporarily. You can find it in Theme Settings -> Single Product -> Elements.
    We are working on a fix and hope to release a patch asap.

    Kind Regards

    #699316

    Artem Temos
    Keymaster

    We have released a new patch that should permanently fix the issue and make the product’s navigation work correctly – 699310. Please apply it and let me know if it works.

    #699343

    ytodae
    Participant

    It is still working

    #699406

    Artem Temos
    Keymaster

    Do you mean that the issue is sorted out? Or you still have this problem on your website even after applying the patch?

    Kind Regards

    #699463

    ytodae
    Participant

    As i wrote here: #699223

    After that, it was working again. I also installed the new patch. So it’s working again, or rather, still working.

    #699483

    Artem Temos
    Keymaster

    OK, please let me know if you face any other issues. I will close this topic, so feel free to open a new one if needed.

Viewing 9 posts - 1 through 9 (of 9 total)

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