Produkt Description not displayed on mobile
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Hi!
I have edited a few product descriptions on some products and noticed, that the description is not displayed on the mobile version. Some descriptions are based on HTML blocks, others are built right within the product.
On one particular product (built with HTML block) the description disappeared on mobile, after adjusting the margin on the the desktop version. The rows displayed on mobile only were not edited however disappeared.
Add: I have already deactivated all plugins, however it does not change a thing…
Hello,
We have tested a few products and see that the description is shown on mobile https://gyazo.com/edacdb9c04d0a36e64575ad26e05c195
Could you please send us some screenshots of the problem and an example product where we can see this?
Kind Regards
Yes this one. Once i narrow the browser window all the way, its actually disappearing.
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This happens to all products linked before.
Ok seems like the tablet and horizontal phone settings are effected.
Do you test it with the real device or after browser resize? Try to reload the browser after resizing.
It also happens on the device. I also don´t see the content when i select one of the tablet or tilted phone dimensions within the WP Page Bakery frontend editor.
We have tested both on mobile landscape view and in the browser and it works well for us https://gyazo.com/12a5e38d4fad02dc78406b323d5d6abc
There should be a background though.Also it doesn’t work on my editor, so i cant edit the page for those dimensions.
The background is loaded via HTTP that is why you don’t see it https://prnt.sc/12ksrop
You need to re-upload it. As for the editor, try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.
body.vc_editor .tabs-layout-tabs {
display: block;
}
.
