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Promo Banner partly not showing on mobile

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #446963

    issam
    Participant

    Hello

    thank you for the beautiful theme, and this is my first time posting on the forum.

    i have an issue with the promo banner on the homepage, it contains 6 photos and they are visible on the desktop but on the mobile it shows only 3 photos .

    i checked the setting for all of them and they’re enabled on both the desktop and mobile

    website : gtcksa.com

    #447011

    Luke Nielsen
    Keymaster

    Hello,

    Glad to have you as a user of our theme!

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #447117

    issam
    Participant

    sorry for the late reply, user and pass are below

    #447301

    issam
    Participant

    hello any update?

    #447309

    Luke Nielsen
    Keymaster

    Hello,

    Seems that such a user is not registered: https://prnt.sc/1b0chJXdPImQ

    Could you please update the access?

    Kind Regards

    #447326

    issam
    Participant

    can you please try now with the same credentials

    #447458

    Luke Nielsen
    Keymaster

    Hello,

    In order to make the column visible on mobile, please follow these steps:

    1. Edit the column as shown in the screenshot.

    https://prnt.sc/XDZTVQfj6KM1

    2. Disable the hiding option for tablets.

    Let me know if you need further assistance with this. Thank you.

    Kind Regards

    #447475

    issam
    Participant

    thank you, although it was enabled but i had to disable it and re enable it again to make it work

    #447642

    Luke Nielsen
    Keymaster

    Hello,

    So as I right understood, it fixed the problem?

    Please feel free to reach out to me if you have any further questions.

    Kind Regards

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Viewing 9 posts - 1 through 9 (of 9 total)