Promo Banner SVG problems
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Hello, I’m using the theme element “Promo Banner” and uploaded SVG files here. Unfortunately not all are shown. What do I have to look out for with the SVG file so that it is compatible with the promo banner?
Best Regards,
Albert
Hello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
Yes Thank you, one banner works but the other two didn’t work.
Hello,
You need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg> tag like it is shown: http://prntscr.com/l897ta
Then you will need to re-upload your icons in WordPress Dashboard.
Best Regards
Hello Elise, I’ve tried so many things but I can’t make it. Please can you log in to edit an SVG picture and show me what you have changed.
I can’t make it I’ve spent quite a few hours on it.
Hello,
Unfortunately, I cannot enter the site. Please check access so that I could enter and check.
Best Regards
Thank you
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Hello,
Please provide the page URL in the front-end format, the link you provided leads just to the dashboard.
Best Regards
Hello,
You need to open your SVG icons file with some editor like Sublime Text or the default system text editor and add width=”31″ height=”40″ attributes to your<svg> tag like it is shown: http://prntscr.com/m4n0qw
Then you will need to re-upload your icons in WordPress Dashboard.
Best Regards
Hello, I know you already wrote me that. But I didn’t make it. That’s why I sent the access extra.
Hello,
I have not seen the width and height: https://gyazo.com/fbf3f0e5708bd5aa59a5d2816a0064fa
Please check your SVG image, you would better test another SVG, most likely, the SVG image is not correct.
Best Regards
.
