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Promo banners of my banners carrousell disapear

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  • #375051

    daniel.merchan1910
    Participant

    Hello again, i dont know how its possible that i am still having problems with my theme. Now i just updated some plugins and twoof the promo banners of my banners carrousell disapear. I did some changes yesterday in this banners and now that are not reflected on my main page (yesterday all appeared ok). PLease i need a definitive solution because i want to launch the page and i just have problem after problem. O please explain me if i am doing some mistakes (i am sure that i am not doing nothing bad).

    #375053

    daniel.merchan1910
    Participant

    PLEASE HELP

    #375054

    daniel.merchan1910
    Participant

    BANNER PROBLEMS

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    #375131

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #375333

    daniel.merchan1910
    Participant

    hello. Ok i Will disable the plugins, but i did this previously because i am having a lot of problems since i installed the theme, so, i dont want to be disabling the plugins every time that i am just updating content. I need a definitve solution.

    #375471

    Artem Temos
    Keymaster

    We see that last two banners don’t have any images uploaded https://gyazo.com/083fa8f3e104250a06e91e2df4b45c36
    Please, upload your banner images and test how it works.

    Kind Regards

    #375713

    daniel.merchan1910
    Participant

    It is impossible i uploaded one image for each banner and i change the dimensions of the image inside the banner options as well so i am sure that maybe it could be a server problem. I will upload it again. Thaks for your help.

    Maybe, can you help me beacause i want to change the layout of the man collection.(as you can see in image below i want to delete the default image that it comes with the theme). I see that i cant use BP Bakery for delete it. So i dont know where i can change that

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    #375719

    Artem Temos
    Keymaster

    Here is an article that should help you to change or remove this banner https://xtemos.com/docs-topic/how-to-add-banner-to-the-category-page/

    Kind Regards

    #375722

    daniel.merchan1910
    Participant

    Thank you, sorry for the inconvenience caused.

    #375723

    Artem Temos
    Keymaster

    No problem, we are always happy to help. Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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