Home › Forums › Basel support forum › promo pop promo pop This topic has 3 replies, 2 voices, and was last updated 6 years, 7 months ago by Elise Noromit. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts February 18, 2019 at 11:15 pm #108268 Manuel0211Participant -still does not disappear when the user registers. -already disable the plugins not related to the theme and remains the same Attachments:You must be logged in to view attached files. February 19, 2019 at 7:33 am #108302 Elise NoromitMember Hello, Check your form on any page, it means that you have configured the plugin incorrectly. Best Regards February 19, 2019 at 3:25 pm #108403 Manuel0211Participant -What do you mean with any page -Verify the configuration and it is correct February 19, 2019 at 8:01 pm #108466 Elise NoromitMember Hello, Our theme does not influence the functionality of the plugin. 1. Switch to the default theme; 2. Create a testing page 3. Add the form to the page and check Best Regards Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to create new topics. Login / Register