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Promo pop-up keeps popping up on Mac Safari (latest version)

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  • March 31, 2024 at 1:26 am #553634

    martin.marss
    Participant

    Hello!

    I have an issue with the promo popup. In chrome everything is working as it is supposed to be – i.g. if promo popup version is adjusted, it will show pop-up once and that’s it. But with Mac and Safari (ver 17.3.1), the popup keeps coming up after every page-load.

    Tried to add some custom JS code myself, and also based on the thread in XTemos support forum, but without success.

    In the network tab I see that promoPopup.min.js is being loaded.

    March 31, 2024 at 1:39 am #553635

    martin.marss
    Participant

    Case closed. The issue was with specific Safari instance. By removing the previous cookie information in safari fixed the issue.

    April 1, 2024 at 10:59 am #553792

    Luke Nielsen
    Member

    Hello,

    Great, well done.

    Always remember that you can reach out to us with any questions you may have.

    Wish you all the best.

    Kind Regards

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Viewing 3 posts - 1 through 3 (of 3 total)

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