promo pop up mailchimp list

Hello,
When I try to sign up for the newsletter promo popup, it returns an accent saying that I have to select at least one list. But I can’t find any list dropdown. How can I set up the promo popup?
Thank you so much.

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Hello,

Could you please provide us your actual admin access so we can check what is wrong there?

Kind Regards
XTemos Studio

Hi,
please check the message in the privat content 🙂

Sorry, but the admin access seems to be incorrect. We are not able to enter your Dashboard.

Sorry, I fixed it. Try again please.
Thank you.

Hi,

You need to edit your subscription form’s settings and choose the list for it https://gyazo.com/5a7c3a3fe4484e50dd6d6779020725cd

Regards

Ok, thank you.
But what about my problem to edit the text of the promo popup?
Please check the code of the text in the promo popup and what is really displayed.
Thank you.

Sorry, but we don’t see any problem there. Could you please specify which changes can’t be applied?

The text is now ok. I don’t know where was the fault.

But I have two next questions about the promo popup, I hope you are enough patient 🙂

1.
I added the “First Name” field to the promo popup, but it looks bad. I tried some solutions to fix it, but not successfully.
The “First Name” field has border and takes full wide line.
The “Email” field has only half wide on the line and the submit button is next to this field, not under it as it was before.

2.
After the submit action in the promo popup window there are some confirmation messages. When it appears in the promo popup window tho bottom part of the window is streched and filled white. It doesn’t look ok.

To the both cases I attached the screenshots.
Thank you so much.

Files exceed allowed file size, so here are again but smaller.

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Try to add the following code snippet to the Custom CSS area in Theme Settings to fix form input styles.

.basel-promo-popup .mc4wp-form p {
	display: block;
}

.mc4wp-form .mc4wp-response > div > p {
	margin-bottom: 2px;
}

.mc4wp-form .mc4wp-form-fields > p input[type=text] {
		background-color: transparent;
    border: none;
    border-bottom: 2px solid rgba(129,129,129,.35);
    box-shadow: none;
    max-width: 425px;
    width: 100%;
}

.mc4wp-form .mc4wp-form-fields > p input:focus {
	-webkit-box-shadow: none;
	box-shadow: none;
	border-color: #6a6a6a;
}

.mc4wp-form .mc4wp-form-fields > p input[type="submit"] {
	border-radius: 0;
	background-color: black !important;
	border-color: black;
}

White space at the bottom appears because of paddings styles applied to the parent div (https://gyazo.com/06cee8a091225c59fcced60ce46587ad). We have re-edited your promo popup using HTML block and page builder and now it looks normal (https://gyazo.com/83d3af9b520d963039236e7b86dc6fd9).

Regards

Oh great, now is everything fine with the promo popup!
Thank you very much.

May I ask you why I have so long loading time of my web? I know this is different theme, should I open new post.

Thank you.

Please, check your loading time with default WordPress theme firstly and then compare the result with our Basel.

The load time with the default theme is 9.88 s
With the basel theme is the first load time 17.13 s and the second is 14.33 s
The first time is very long. It is not good.
When I’ll run the cpc campaigns I will have high cost and high bounce rate, because nobody will wait for loading my web.

What can I do for better loading time?
Thank you.

In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.

Kind Regards
XTemos Studio

Thank you, I’ll try what you recommended.

OK, contact us when you will have any extra questions.

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