Promo popup not working since update

Hi Xtemos,

i spoke with you on the envato site 10mins ago…
I followed your steps, no difference.

Can you check my site?
It’s really important because im in the middle of the shop launch…

Hello,

Thank you for contacting our support center.

Please provide your login information.

Regards

How can i send it 2 you?

Use “Private content” field to post your details, they will be visible only for admins.

Ah thanks!
Done, you got it 🙂

Did you find it buddy?

Give us your web-site URL also, we don’t know it 🙂

Done!

Thank you.

We just visited your web-site and promo popup works correct. Please try to clear your browser cache and cookies and check again.

Huh strange, did all… and still no popup.

Here is how we see your web-site once open it

We see that it works only for loggined users. Do you use any caching mechanisms?

No caching plugins..

Very strange. Please provide your FTP access we will try to perform some troubleshooting.

Mmmm that’s not working. Because we are using ssh.

But we really don’t know why this popup doesn’t work for not logged in users. as a workaround just try to change the line in the file functions.pho

'enable_popup' => ( basel_get_opt( 'promo_popup' ) ) ? 'yes' : 'no',

to

'enable_popup' => 'yes',

Ok we tested, but it says… no content found.

What i did:
i deleted this line
'enable_popup' => ( basel_get_opt( 'promo_popup' ) ) ? 'yes' : 'no',

added this one
'enable_popup' => 'yes',

but then it said.. no content found :/

Sorry, remove also this line from the file inc/template-tags.php

if( ! basel_get_opt( 'promo_popup' ) ) return;

Now we get this on the frontpage left upper corner: ‘pou’

and Failed to parse SourceMap: https://mojonutrition.nl/wp-content/themes/mojowinkelaugustus/js/jquery.nanoscroller.js.map

It works ;0 haha we failed with some stupid enter…

Great! We close the topic in this case 🙂

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