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Promo Popup size at mobile

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #267385

    Highhair
    Participant

    Dear team,

    Woudl you like to inform me if there is an option to edit the size of the promo pop up (html block) for mobile devices?

    I put 600 width at the popup section and it is very big (my clients cant click out of the box to close the pop up window and to find the X up and right is difficult) at mobile devices.

    Thanks in advance

    #267480

    Hello,

    600 is max-width of the popup and this width would be adopted to the mobile screen as shown: https://prnt.sc/zwqnrp

    You do not need to change anything. It is responsive. If you reduce it would not be visible enough.

    Best Regards

    #267608

    Highhair
    Participant

    Hello
    Thank you for Your answer.
    Two points please.
    1) I put 400 width but I didn’t see any change to mobile view.

    2) Most important issue is when my client click at the button of the promo pop up window and redirect correct to the url the promo pop up is coming again.
    If he click again to the button he will redirect again to the url and the promo pop up comes again.
    Only if he clicks X The pop up stops.
    How can I setup the pop up not appeared after the first button click?

    Thanks in advance

    #267693

    Hello,

    The mobile view always shows 100% width, the width options are provided for the desktop.

    I will check this issue with our dev team if it is possible to change, promo popup is designed to show the content not for any interactive actions by default.

    Best Regards

    #267798

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Mobile:

    .woodmart-promo-popup {
    	max-width: 400px;
    }

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)