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Purchase Button not showing up on checkout-page
- This topic has 4 replies, 2 voices, and was last updated 2 years ago by
Elise Noromit.
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AuthorPosts
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August 3, 2023 at 7:19 pm #486332
admin-9367ParticipantDear Support-Team!
I am going the first steps with woodmart-theme and I am hanging to finish a purchase because the purchase button is not showing up on the checkout-page.
WooCommerce payment methods are configured with stripe and paypal.
I also tried to create a new layout for checkout.
Any suggestions where to start fixing this issue?best regards,
LukasAttachments:
You must be logged in to view attached files.August 3, 2023 at 9:26 pm #486342
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
August 3, 2023 at 10:59 pm #486351
admin-9367ParticipantHi,
it seems that it has to do with the “German Market”-Plugin (https://marketpress.de/shop/plugins/woocommerce/woocommerce-german-market/).
I tried to add the following Custom-CSS (global) to the theme (from the topic “https://xtemos.com/forums/topic/button-bug/”).:
.product-grid-item .fpd-catalog-customize {
font-size: 12px;
line-height: 16px;
padding: 10px 14px !important;
}.product-grid-item .fpd-catalog-customize:before{
display: none !important;
}body tr.order-total strong .amount,
body tr.order-total th {
font-size: 14px;
}body .cart-content-wrapper .cart-totals-section {
max-width: 450px;
}But it still won’t work. Maybe you have some other advise or Custom-CSS snippets that might solve the problem?
best regards,
LukasAugust 4, 2023 at 12:12 am #486356
admin-9367ParticipantHi there – solved the problem.
Check the “German Market”-Settings: “Allgemein”-“Bestellvorgang” and make sure you have these settings (see attachment screenshot)So far…
best regards 😉
Attachments:
You must be logged in to view attached files.August 5, 2023 at 4:28 am #486672
Elise NoromitMemberHello,
We are glad you have solved the issue.
If you have any questions please feel free to contact us.
Best Regards
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AuthorPosts
Tagged: Checkout page, purchase button
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