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Purchase code is invalid

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  • February 24, 2025 at 9:14 pm #640640

    afestus21
    Participant

    I just purchased the theme and I have been trying to activate it but it keeps saying purchase code invalid. Copied the purchase code from the download section at Envato. Please help

    February 25, 2025 at 11:14 am #640750

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    February 25, 2025 at 12:06 pm #640792

    afestus21
    Participant

    Thank you for your response. Please find in private section my details.

    February 25, 2025 at 12:30 pm #640799

    Artem Temos
    Keymaster

    We have fixed this issue and activated your purchase code. Please test it from your end now.

    February 25, 2025 at 1:06 pm #640819

    afestus21
    Participant

    I have tested it and the issue has been resolved. Thank you

    February 25, 2025 at 2:15 pm #640852

    Artem Temos
    Keymaster

    Great, you are always welcome!

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Viewing 6 posts - 1 through 6 (of 6 total)

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