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Purchased Anteres Theme, Download Link Isn’t Available

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  • Author
    Posts
  • #673534

    garmentdecor
    Participant

    Hi,

    I’ve purchased the Anteres Theme but the download link isn’t available. I”m not sure where I should be sending this but it stated to contact the support team if this happened so I am following those instructions

    #673540

    garmentdecor
    Participant

    Hi, I have two purchase receipts which I’ve pasted below which shows as both. I tried the first time to purchase and it never delivered my theme files and so I tried it again. It appears to be a bug and not delivering them after purchase.

    #673723

    Artem Temos
    Keymaster

    Hello,

    We are sorry to hear that you are experiencing this issue with your Anteres Theme download. You should be able to find the download link in the “Downloads” section of your account. If it’s not showing up, could you please provide a screenshot of your account’s downloads section? This will help us better understand the issue.

    If you continue to face any difficulties, please let us know. You can use the Private content field to securely share any sensitive information or credentials that may assist us in resolving your issue promptly.

    Regards

Viewing 3 posts - 1 through 3 (of 3 total)