Purpose of the “Downloads” Section in Customer Account

Hello,

could you please explain what role the “Downloads” section plays in the customer account on the website? Can I upload an invoice or some other document there for the customer to download?

Hello,

The “Downloads” section in the customer’s My Account area is specifically designed to list downloadable products that the customer has purchased. It’s not intended for uploading invoices or documents manually for individual customers.

Best Regards,

Hello,

Do you mean that I should upload some documents in advance, which then become available for download as soon as a customer purchases a specific product? If yes, where exactly are these files added to the products?

Hello,

Sorry, but there is no option in Theme Settings available for that.

It requires customizations, and this is beyond our limitations and support policy.

Best Regards,

Hello,

“The “Downloads” section in the customer’s My Account area is specifically designed to list downloadable products that the customer has purchased.”

Could you please explain to me how this works and what I need to prepare in advance so that the customer can download the required document after placing an order?

Hello,

Please follow this guide and check how it works.
https://woocommerce.com/document/managing-products/virtual-downloadable/

Best Regards,

Hеllo,

thank you for the information. Is there a way to disable this option in your theme? If so, could you please show me exactly where? Thank you in advance!

Hello,

You can delete “downloads” from your account page by following the instructions below.

Navigate to WooCommerce > Settings > Advanced and remove the entry for Downloads in the Account endpoints section, just leave it blank.

Screenshot: https://jmp.sh/996Aq5y

Best Regards

Hello,

thank you very much. You can close ticket.

Hello,

You’re very welcome! If you need anything else, feel free to reach out!

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

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