Home Forums WoodMart support forum Quantity button

Quantity button

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #674747

    shweta
    Participant

    Hello Team,

    Please try to follow the cursor – random products get added to cart, random quantity, at times the product does not get added to cart, I cant change the quantity on the cart page, the cart is empty but still the icon shows products. The overall experience for a user will be very frustrating.

    Find the error video link: https://mukulgoyal.com/wp-content/uploads/2025/07/Video.mp4

    Best

    #674770

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards,

    #674789

    shweta
    Participant

    Hello Team,

    Thank you for the quick response. However, the issue still persists. When I remove all products from the cart by adjusting the quantity, the cart still shows a number, even though it is empty.

    As requested, please find the WP login details in the private section.

    #674831

    Hello,

    Please revisit your site and check the issue again. I have activated the core plugin, and the “Add to Cart” functionality is now working correctly.

    Regarding the quantity field not appearing on the cart page, I found that it was being hidden by a custom CSS rule. I’ve commented out the following code from Appearance > Customize > Custom CSS:

    .product-quantity{
    	display:none !important;
    } 

    With this CSS disabled, the quantity field is now visible on the cart page.

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)