Home Forums WoodMart support forum Quantity change on mini cart forces WPML switch language

Quantity change on mini cart forces WPML switch language

Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • #629102

    lucky
    Participant

    hi guys
    i have noticed that when quantity is changed on mini cart, then the language gets switched. I don’t remember seeing that before. Not sure what the problem is. Could you please check
    thanks!

    #629253

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme temporarily so we can check it?

    Thank you in advance

    #629445

    lucky
    Participant

    hi Artem,
    i have not found anything..

    #629525

    Artem Temos
    Keymaster

    As we can see, all plugins are still turned on. Please disable them temporarily so we can check without plugin.

    #630092

    lucky
    Participant

    hi Artem,
    i have now tried to disable all plugins and check where this problem comes from. I had only WPML and Woodmart core plugin activated and this problem with language switch after quantity update in mini cart was still there.
    Obviously i could not deactivate WPML because i need to have in both languages and otherwise I could not recreate the problem.
    Also I again have same problem as before with the free gift. When adding it on cart page it does not add it.
    Could you please check this asap with the logins i have given to you in private area in first message.
    Please note that this is a webshop and customers are often visiting and placing orders. We cannot hold it offline or without plugins activated for long time
    thank you for understanding

    #630146

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website. We need to test it without plugins.

    Kind Regards

    #630315

    lucky
    Participant

    hi Artem, please see below details.
    You can disable plugins as you wish now.
    thanks!

    #630415

    lucky
    Participant

    i have disabled almost all plugins, i left only WPML main plugin and it seems that there is issue caused between woodmart and WPML
    language switches from EN to FR when quantity changed on mini cart
    and also free gift is not adding to the cart

    #630527

    Artem Temos
    Keymaster

    As for the free gifts issue, you need to apply a patch #630523 in WoodMart -> Patcher.

    • This reply was modified 1 month, 1 week ago by Artem Temos.
    #630576

    lucky
    Participant

    patcher is applied and free gift is now working well.
    it’s already second patch that we had to apply for this issue.

    for the quantity change on mini cart , to recreate this issue, please open new incognito window and test. when logged in with administrator , even when cache is off, it’s not showing the issue. I don’t know why

    please check private area also, thanks!

    #630606

    Artem Temos
    Keymaster

    It seems to be a bug of the WPML plugin. It doesn’t store the active language in Cookies correctly. Could you please contact its support for help on this matter?

    #630636

    lucky
    Participant

    can you delete this please: private

    also this does not seem WPML plugin issue, because i have checked all their older versions to a year ago and all act the same. it was after the theme update that this happened
    i have tried all on the staging site

    #630666

    Artem Temos
    Keymaster

    Do you mean that with the previous version of the theme it should work correctly? In this case, we need to see how it works with the previous version on your website.

    #630710

    lucky
    Participant

    how can we do this please? where can i download older version to install on staging site?
    thanks

    #631032

    Artem Temos
    Keymaster

    Please let us know which version do you need and we will send it to you.

    #631048

    lucky
    Participant

    i don’t know, please send 3 last versions so i can test.

    #631065

    Artem Temos
    Keymaster

    Do you mean 8.0.5, 8.0.4 and 8.0.3? There is no much difference in these versions. Or do you want 7.6 and 7.5?

    #631154

    lucky
    Participant

    please send 8.0.3 and 7.6
    thanks

    #631196

    Artem Temos
    Keymaster

    Here you have them https://dropmefiles.com/AEmAA

    #631672

    lucky
    Participant

    files are deleted?

    #631734

    Artem Temos
    Keymaster
    #632057

    lucky
    Participant

    hi Artem

    it did not help to resolve the issue unfortunately
    also free gift has stopped working again , i have not done anything to it

    January 17, 2025 at 12:37 pm
    #630527

    Artem Temos
    Keymaster
    As for the free gifts issue, you need to apply a patch #630523 in WoodMart -> Patcher.

    #632064

    Artem Temos
    Keymaster

    Hello,

    You need to apply the patch again. If you don’t see it in the list, please add the following code snippet to the functions.php file, reload the page and then remove it

    add_action(
    	'wp',
    	function () {
    		delete_option( 'xts_successfully_installed_patches' );
    	}
    );

    Kind Regards

Viewing 23 posts - 1 through 23 (of 23 total)