Home › Forums › WoodMart support forum › Quantity input on shopping cart widget and Checkout not working properly
Quantity input on shopping cart widget and Checkout not working properly
- This topic has 5 replies, 2 voices, and was last updated 1 month ago by Aizaz Imtiaz Awan.
-
AuthorPosts
-
December 6, 2024 at 7:26 pm #620297
cristhian.clavijo.aParticipantThe Quantity input on shopping cart widget is not working, it increment and reduces the number but the subtotal doesn’t update, I tried deactivating Child Theme, Still the problem, I change the theme for a WordPress default and It works, I think is something with the theme settings, but i can’t find information
December 7, 2024 at 2:52 pm #620412
Aizaz Imtiaz AwanKeymasterHello,
Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.
If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
December 9, 2024 at 5:39 pm #620921
cristhian.clavijo.aParticipantHi
I’ve tested without non essential plugins and still not working, I’ve switched to WordPress defauult theme and It works, apparently the problem is with Woodmart theme, I can’t found solution, I will provide you the admin credentials in the private content.
December 10, 2024 at 10:43 am #621075
Aizaz Imtiaz AwanKeymasterHello,
I have checked the site and it is working fine:
https://ibb.co/QK1dDB5I have just removed the cache from the cache plugin now the quantity is working fine on the cart page.
Best Regards.
December 10, 2024 at 4:20 pm #621272
cristhian.clavijo.aParticipantSorry but I was talking about MINI CART (side mini cart) quantity input is not working properly you can add and reduce qty but subtotal amount doesn’t update and when you click go to cart the number reduces always to 1. This thing doesn’t happen with the wordpress default theme. On the other hand tha CART PAGE works fine but the quantity input on CHEKOUT PAGE not working. I’ve tried deactivitating all non essential plugins, all the custom CSS, custom JS, custom PHP codes, and still not working.
image 1
https://ibb.co/9sXD4czimage 2
https://ibb.co/7Q3GDbTimage 3
https://ibb.co/ZLd0Bp9December 11, 2024 at 10:43 am #621460
Aizaz Imtiaz AwanKeymasterHello,
I have deactivated all the 3rd party plugins from the site and activated only theme required plugins then check back the site, the quantity and subtotal is working fine on the mini cart as well: https://ibb.co/1GnxvWr
Best Regards.
-
AuthorPosts
Tagged: widget
- You must be logged in to create new topics. Login / Register