quantity picker is not working

quantity picker is not working in side cart widget and it shows two picker

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi,

I done the above in a staging site and the issue is still there when you try to change the quantity in a private mode or new session, the picker is not clickable and there are two pickers, you can see the screen record video attached while inspecting the issue.

screen record

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello,

There is a staging site you can access to try the modifications on it.

Login link updated

Hello,

Could you check the credentials and disable capture, it seems the capture does not work correctly.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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