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query elementor issue on product categery

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #612338

    islamabohamzawp
    Participant

    Hello support team
    can you check video link
    for your info we have about 1,782 category
    best regards

    #612427

    Hello,

    It doesn’t work because all categories of slugs are not with Latin symbols. It is an Elementor issue and we can’t do anything in our theme to change this. You need to make rewrite them all to fix this. You need to change them all first. Also, make sure that they don’t contain empty spaces and other symbols.

    Best Regards

    #612464

    islamabohamzawp
    Participant

    I use elementor pro and it get this category when I search with products elements and your theme work with me in other websites in arabic langauge but on this website I can’t find the reasone for this issue we have a huge of count of categories can’t edit all this and We need to use it as it

    #612465

    islamabohamzawp
    Participant

    I can give you admin user to check it

    #612583

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards

    #612613

    islamabohamzawp
    Participant

    I did but sam issue

    #612653

    Hello,

    We have checked and see that the “مزود-طاقه-السخان” attributes is broken. You need to remove it and then it should work.

    Best Regards

    #612668

    islamabohamzawp
    Participant

    you are amazing it’s work fine can help me how you find this issue

    #612803

    Hello,

    I have added the custom code to your site using the Snippet plugin. Then, open your website with the x parameter, like this: https://mysite.com?x=1.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)