Question About Theme Setting

Hello,

Do you have a setting in your theme that allows you to remove this checkbox?

Best regards,
Nikola

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Hello,

Please navigate to the Dashboard > WooCommerce > Settings > Shipping > Shipping Options section. On that page, you’ll find the ‘Shipping destination’ setting, which allows you to control which checkout fields should be used.

See the Screenshot for a better understanding: https://postimg.cc/5jGtX02V

Best Regards,

Hello, I meant this checkbox, I’m clarifying now.

Best regards,
Nikola

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Hello,

Now I have checked your site and this checkbox is not showing on the checkout page.

See screenshot for clarification: https://postimg.cc/n9VYCr2w

Check back your site and check the issue, if you have any questions feel free to contact us.

Best Regards,

Hello,

You don’t see it because you are logged into your account. Log out and start placing an order, and you’ll see that this checkbox appears when you’re a guest. Please check and then tell me how I can remove it.

Thank you,
Regards,
Nikola

Hello,

In general, that field comes from Theme Settings -> Shop -> Abandoned cart -> Guest data consent: https://prnt.sc/4NyVHUxLliwI , but in your case, it’s disabled so it seems that the issue is in the cache. Try to clear the server cache and let me know the result.

Kind Regards

Hello,

I have already checked that and tried clearing the server cache, but unfortunately the issue still persists. I have also tested it in three different browsers with cleared cache, as well as from a computer that has never accessed this site before, and the problem remains the same.

Kind Regards

Hello,

Your issue has been resolved. Navigate to Theme Settings > Shop > Abandoned Cart and disable the option “Guest data consent”.
https://postimg.cc/bsFJ89GF

Please check back your site and check the issue, if you have any questions feel free to contact us.

Best Regards

Hello, thank you, it worked. Could you please tell me what you did? After that you can close the topic. Thanks.

Best regards,
Nikola

Hello,

You’re Most Welcome!

Navigate to Theme Settings > Shop > Abandoned Cart and disable the option “Guest data consent”.https://postimg.cc/bsFJ89GF

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

[Author]

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