question about Variable product

I have created a variable product, look this page : https://easdom.com/product/ceramic-cup-natural-crystal-fortune-tree/
I want when I select the option, the main image changes.
but, when I select the color , the Main image will not change, only the 2nd page changes. how to set?

Hello,

At the moment, I see that the main image is changes – https://gyazo.com/6d6cf5a5ab74bb7f4a23201fbc0743b8

Let me know if I miss something or explain in more detail the issue.

Kind Regards

no, still not changed.
please check these links below:
https://easdom.com/product/ceramic-cup-natural-crystal-fortune-tree/
https://easdom.com/product/fortune-guardian-%c2%b7-pi-xiu-protection-couple-necklace/
when you choose , still not change.
please explain to me where can edit, so that I can understand and to set myself.

Hello,

Send me access to the admin panel so I can check the site settings.

Looking forward to hearing back from you!

Kind Regards

please see the below access information.
and also please let me know where is the setting? so that in future I can set myself

Hello,

Define attributes from Products -> Attributes – https://prnt.sc/FNfuJDdOyWra , not manually as you have in the settings of those products.

Example: https://prnt.sc/ZReEEMEktm5h

Kind Regards

ok. thanks.

Hello,

Let me know the result.

Thank you for your patience.

Kind Regards

so you mean : we need to set in the attributes in advance, then select the configure terms of the attributss. is it right?

Hello,

Yep, first create them in Products -> Attributes -> https://prnt.sc/SLSCbwU5naXt , https://prnt.sc/tSAiMx-bq0un

And then assign them to the product – https://prnt.sc/ixRFuG8AT_Px

Kind Regards

ok thanks, I will try, if it works, I will let you know. thaks.

Okay, I will wait for your response.

Have a good day!

Kind Regards

please see this product:
as you can see ,when you select the option, the main page still not change. only the 2nd image change
https://easdom.com/product/easdom-%c2%b7-jade-zodiac-peace-ring-zodiac-jade-amulet-for-daily-blessings/

I also set the attribute as selection (as attached), just like what you said previous time.

Attachments:

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Hello,

May I disable 3rd party plugins for testing?

Thank you in advance.

Kind Regards

sure, but please tell me which plugin you disable.

Hello,

The issue is in the duplicated Product gallery in your Layout – https://prnt.sc/CCMabWaVzVfA , after removing it, the gallery works as it should – https://gyazo.com/94ac4c77e688847a372bffa0cef34fa5

If you want to change the Gallery for the mobile device, set those settings as inherited from Theme Settings – https://prnt.sc/XsNb4g8pP4FM and then adjust it via Theme Settings -> https://prnt.sc/_MvutCXwur3P

To change the Gallery layout, use the theme presets with such a condition – https://prnt.sc/o3w84QjnCFOm and in its settings change the layout for mobile device.

Kind Regards

no , please see the attached image.
the product image gallery disappear after you set.

and let me explain to you why I duplicate the image gallery , because I want different showing on mobile and laptop version. on mobile version I just want to show as 1 main image, and on laptop I want to show 1 main image above and 5 images bottom

Attachments:

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Hello,

Now it shows on the mobile as it was: https://prnt.sc/2jNB_VtW3Ap_

When the gallery is duplicated, it will not work properly, the product page can have only 1 gallery element.

If you want to change the Gallery for the mobile device, set those settings as inherited from Theme Settings – https://prnt.sc/XsNb4g8pP4FM and then adjust it via Theme Settings -> https://prnt.sc/_MvutCXwur3P

To change the Gallery layout, use the theme presets with such a condition – https://prnt.sc/o3w84QjnCFOm and in its settings, change the layout for mobile device.

Kind Regards

https://easdom.com/product/easdom-%c2%b7-zodiac-guardian-medallion-zodiac-protection-for-luck-balance/
and please look, after you set the mobile version . then the laptop still issue when select the option, main image not change.

Hello,

I set the gallery as it was before. If you do not mind, I can adjust it via Theme Settings as I mentioned above via theme presets.

I await your response.

Kind Regards

yes, you can
but it will not affact other settings right? only this gallary , right?
if yes,please go ahead

Hello,

The gallery is adjusted as I mentioned above, via preset – https://prnt.sc/9Jm3_SSUBu3j , now the mobile gallery has the carousel layout and functionality of changing the image from variation works at the same time.

So clear the cache and recheck the issue on your end.

Kind Regards

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