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questions about Change the theme

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #433016

    mecolour
    Participant

    Hi supporter,
    I have installed and activated my theme, but the banner menus and footer on the homepage are not displayed, what’s wrong?
    https://paste.pics/e25124d530473025f4b5d1670efcc94f
    https://paste.pics/d982d75e7ebc3adca5677f14c27902f2
    https://paste.pics/df97a34c17829ce79e125e0a074ca439

    Could you help me have a look?

    Thank you

    #433028

    mecolour
    Participant

    hi
    It can be displayed normally, so you can ignore this problem, but another problem is that how can i delete this content of the area?
    https://paste.pics/ee13fe983e4420f7bb9831572b592421

    #433029

    mecolour
    Participant

    2. I want to change the color of the header and footer, so can I do it?
    https://paste.pics/64d50df96133c69046e4c2d140e8d86e

    #433077

    Hello,

    Sorry for the inconvenience, but we have further checked this concern and found out that the Plugin “Elementor Pro” was causing the conflict on your Site in this regard.

    When we deactivated that, things were working fine by then. So, it is a third party Plugin conflict not a Theme end issue.

    And according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

    Hope you can understand our limitations in this regard.

    Best Regards

    #433220

    mecolour
    Participant

    Yes, After testing, it is indeed the cause of this plugin, “Elementor Pro”, and I no longer enable it.
    thank you

    #433341

    Hello,

    Most Welcome. We are glad that we could be of some help !

    You can contact us anytime if you need any further assistance.

    Thanks for contacting us.
    Have a great day!

    Topic Closed.
    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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